Terms & Conditions

Cancellation Policy

** SEE RATE RULES FOR CANCELLATION/REFUND INFORMATION **

OTHER (34)

-CORPORATE TO CONFIRM A CORPORATE RATE FOR YOUR CLIENT SELL COR CATEGORY. A CORPORATE NUMBER IS NOT MANDATORY TO RECEIVE THE CORPORATE RATE AT HYATT HOTELS. RATE CHANGE INFORMATION IS RETURNED WITH CF NUMBER. -GOVERNMENT US GOVERNMENT RATE/ACTIVE US GOV ID REQUIRED -GUARANTEE POLICY CREDIT CARD GUARANTEE REQUIRED.

SECURED RATE INFO (33)

HYATT HOTELS AND RESORTS MAY DISPLAY/SELL AT A .10 OR .01 VALUE WHEN SEAMLESS PROCESSING IS NOT AVAILABLE. THE PNR DISPLAY WOULD BE ROHVOL .10 OR ROHVOL .01 OR XXXVOL .10 OR .01. XXX REPRESENTS ROOMTYPE. THE .10 OR .01 VALUE IS NOT A CONFIRMABLE OR GUARANTEED RATE. IF A .10 OR .01 VALUE DISPLAYS ON YOUR RECORD AND YOU NEED ASSISTANCE VERIFYING WHAT THE CORRECT RATE IS PLEASE CONTACT HYATT HOTELS AUTOMATED HELP DESK AT 1-800-452-0099. FOR ADDITIONAL INFORMATION ON SECURED RATES PLEASE SEE HYATT CHAIN PAGES.

CURRENCY (32)

-RATES ARE LOADED IN USD

COMMISSION (31)

-COMMISSION POLICY -COMMISSION PERCENT 10 PCT -COMMISSION PROGRAM CENTRALIZED PROGRAMS

ATTRACTIONS (26)

- ALAMO 0.4 MI/0.6 KM - RIVERWALK 0.1 MI/0.2 KM

RECREATION (25)

-CARDIO EQUIPMENT -CHILD ACTIVITIES -FULL HEALTH CLUB -GAME ROOM -HEATED OUTDOOR POOL -JOGGING TRACK -WEIGHT LIFTING -THE ABOVE RECREATION MAY NOT BE ON-SITE AND CHARGES MAY APPLY.

FAMILY PLAN (24)

-CHILDREN AGE 17 AND UNDER STAY FREE WHEN ACCOMPANIED BY AT LEAST 1 PARENT.

MEAL PLAN (22)

-NO MEAL PLANS OFFERED

RESTAURANTS (21)

RUTH S CHRIS STEAKHOUSE SERVING BREAKFAST BUFFET. HAPPY HOUR IS FROM 3PM-6PM MONDAY THROUGH FRIDAY OFFERING APPETIZER AND DRINK SPECIALS. LOCATION - ON PROPERTY TYPE OF FOOD - DRESS CODE - NO HOURS OF OPERATION - MONDAY - FRIDAY 0430PM-0900PM SATURDAY - SUNDAY 0430PM-0900PM BAR ROJO AND KITCHEN LOCATION - ON PROPERTY TYPE OF FOOD - DRESS CODE - NO HOURS OF OPERATION - MONDAY - FRIDAY 0200PM-0200AM SATURDAY - SUNDAY 1200PM-0200AM PERKS COFFEE AND MORE OPEN 24 HOURS LOCATION - ON PROPERTY TYPE OF FOOD - DRESS CODE - NO DOUGH PIZZARIA LOCATION - OFF PROPERTY TYPE OF FOOD - DRESS CODE - NO YARD HOUSE LOCATION - OFF PROPERTY TYPE OF FOOD - DRESS CODE - NO FIG TREE LOCATION - OFF PROPERTY TYPE OF FOOD - DRESS CODE - NO DENNYS LOCATION - OFF PROPERTY TYPE OF FOOD - DRESS CODE - NO NONNA OSTERIA LOCATION - OFF PROPERTY TYPE OF FOOD - DRESS CODE - NO ROOM SERVICE HOURS OF OPERATION - DAILY 0630AM-1130PM

BUSINESS PLAN (20)

--ONE SHIRT OR BLOUSE PRESSED PER ROOM DAILY DURING NORMAL BUSINESS HOURS DRY CLEANING EXCLUDED -DAILY INTERNET ACCESS -FULL BREAKFAST DAILY FOR ONE ADULT -ONE BOTTLE OF WATER PER ROOM DAILY -NEWSPAPER DELIVERED TO ROOM MONDAY-FRIDAY -LONG DISTANCE CALLS WITHIN CONTINENTAL UNITED STATES CANADA AND HAWAII -LOCAL AND 1-800 CALLS

REGENCY CLUB (19)

-CONCIERGE-STAFFED LOUNGE OFFERING COMPLIMENTARY CONTINENTAL BREAKFAST AND EVENING HORS D OEUVRES. SLEEK LINES AND CONTEMPORARY DECOR COMPLEMENT THE STUNNING VIEWS FROM YOUR SAN ANTONIO TEXAS ACCOMMODATIONS WHICH FEATURE HYATT GRAND BEDS WITH PLUSH PILLOWS AND THICK DOWN BLANKETS. DELUXE AMENITIES WITHIN OUR CONTEMPORARY SAN ANTONIO TEXAS ACCOMMODATIONS INCLUDE NATURAL STONE BATHROOMS GENEROUS WORK AREAS WITH WIRED AND WIRELESS HIGH-SPEED INTERNET ACCESS 32 INCH FLAT-PANEL HDTVS.

ROOM DESCRIPTION (18)

-TAKE IN MAGNIFICENT VIEWS OF DOWNTOWN OR HEMISFAIR PARK FROM THESE SPACIOUS SAN ANTONIO ACCOMMODATIONS FEATURING HYATT GRAND BEDS WITH PLUSH PILLOWS AND THICK DOWN BLANKETS. DELUXE AMENITIES WITHIN OUR CONTEMPORARY SAN ANTONIO TEXAS ACCOMMODATIONS INCLUDE NATURAL STONE BATHROOMS GENEROUS WORK AREAS WITH WIRED AND WIRELESS HIGH-SPEED INTERNET ACCESS 55 INCH FLAT-PANEL HDTVS IHOME STEREO WITH IPOD DOCK COFFEEMAKERS AND DAILY NEWSPAPER DELIVERY.

FIRE SAFETY APPROVAL (15)

-THIS HOTEL IS IN COMPLIANCE WITH U.S. GOVERNMENT FIRE SAFETY REGULATIONS

HOTEL DESCRIPTION / LOCATION (14)

THE 1003 ROOM GRAND HYATT SAN ANTONIO RIVER WALK IS SITUATED ON THE BANKS OF THE RIVER WALK AND ADJACENT TO THE HENRY B. GONZALEZ CONVENTION CENTER. THIS CONTEMPORARY HOTEL LOCATED IN THE HEART OF DOWNTOWN SAN ANTONIO OFFERS AN ENTIRELY NEW LEVEL OF LUXURY AND CONVENIENCE AMONG SAN ANTONIO HOTELS. THE GRAND HYATT SAN ANTONIO OFFERS 63 SUITES AND OVER 90000 SQUARE FEET OF FLEXIBLE MEETING SPACE. OUR LOCATION AFFORD STUNNING VIEWS OF DOWNTOWN SAN ANTONIO OF HEMISFAIR PARK. LOCATED IN THE HEART OF DOWNTOWN SAN ANTONIO WITHIN 5 MINUTES WALKING DISTANCE TO LOCAL SHOPPING AND DINING OPTIONS AND IS 12 MINUTES/8 MILES FROM SAN ANTONIO INTERNATIONAL AIRPORT.

SERVICES (13)

-AUDIO VISUAL EQUIPMENT -AIRLINE DESK -BELL MAN -BREAKFAST CONTINENTAL -BREAKFAST FULL -BUSINESS CENTER -BUSINESS CENTER SERVICES -COCKTAIL -COFFEE -COMPUTER -CONCIERGE -COPY SERVICE -CRIBS -DAY RATE -DRY CLEANING -DRY CLEANING SAME DAY -EARLY CHECK IN -EARLY CHECK IN GUARANTEE -EARLY CHECK OUT PENALTY -EVENING TURN DOWN -GARAGE PARKING -DISABLED PARKING -LATE CHECK OUT -LAUNDRY VALET -LOCAL CALLS -LOCAL SHUTTLE -LONG DISTANCE ACCESS -PARKING -PARKING LOT -UPGRADE CONFIRMED -UPGRADE ON AVAILABILITY -VALET PARKING -VIDEO BILLING -WAKE UP CALLS -WELCOME GIFT -ROOM SERVICE -SOME SERVICES MAY INCLUDE A CHARGE.

FACILITIES (12)

-ROOMS 1003 -FLOORS 24 -AIR CONDITIONING - ALLGUESTROOMSINTERIORENTRAN CE -MEETS BUILDING CODES -ATM ON SITE -COFFEE SHOP -CONVENIENCE STORE -EXECUTIVE FLOOR -FOODOUTLETSERVESGRABGO -GIFT SHOP -DISABLED PARKING -DISABLED ACCESS - HYPOALLERGENICROOMSAVAILABL E -LOUNGE / BAR AREA -LOUNGES -MEETS ADA SPECS -DISABLED ROOMS -NON SMOKING ROOMS -SUITES -PARKINGACCESS -HOTEL SAFE -SMOKE-FREEPROPERTY -STORAGE SPACE AVAILABLE -GUEST LAUNDRY -FRONT DESK 24HR -INTERIOR ACCESS -SOME FACILITIES MAY INCLUDE A CHARGE

TRANSPORTATION (11)

-FROM SAN ANTONIO INTL AIRPORT -SAT- DISTANCE - 8.0MI / 12.9KM TRANSPORTATION - SHUTTLE - 20.00 USD - GO SHUTTLE TAXI - 20.00 USD - YELLOW TAXI -FROM AUSTIN BERGSTROM INTL AIRPORT -AUS- DISTANCE - MI / KM TRANSPORTATION - -ALL ONE WAY TRANSPORTATION COSTS ARE APPROXIMATE

EXTRAS/OPTIONS (10)

A 29.25 DESTINATION FEE WILL BE ASSESSED NIGHTLY. DESTINATION FEE INCLUDES THE FOLLOWING - PER DAY PER ROOM 2 WELCOME BEVERAGES AT CHECKIN 15 F B DAILY CREDIT FOR LUNCH OR DINNER AT ROJO PREMIUM INTERNET ACCESS. 20 DISCOUNT ON ADMISSION TO SAN ANTONIO ZOO 2 BOTTLES OF WATER AT CHECKIN 10 DISCOUNT AT DASA SPA LOCATED AT THE HYATT REGENCY SAN ANTONIO RIVER WALK 10 OFF SELF PARKING 20 DISCOUNT ON OLD TOWN TROLLEY TOURS. 10 DISCOUNT AT LICK HONEST ICE CREAMS LOCATED AT HEMISFAIR PARK 10 DISCOUNT AT BOX ST. ALL DAYY 2 PRESSED GARMENTS PER STAY -EXTRA ADULT CHARGE 25.00USD TAX NOT INCLUDED IN RATE CITY TAX 9PCT FOOD AND BEVERAGE TAX 8.25PCT OCCUPANCY TAX 1.75PCT OCCUPANCY TAX RESORT FEE 29.25USD STATE TAX 6PCT TOTAL TAX 18PCT STATE COUNTY CITY AND TPID SERVICE CHARGE 2.54USD STATE COST RECOVERY FEE

CREDIT CARDS (08)

AMERICAN EXPRESS CARTE BLANCHE CASH CERTIFICATES AND AWARDS DEBIT CARDS DINERS CLUB DISCOVER CARD MASTERCARD PERSONALCHECKS TRAVELERS CHECKS UNIONPAY VISA VOUCHERS

POLICY (07)

-GUARANTEE POLICY CREDIT CARD GUARANTEE REQUIRED.. -DEPOSIT POLICY SEE GUARANTEE POLICY.. -CANCELLATION POLICY MUST CANCEL 48 HOURS PRIOR TO ARRIVAL. -GENERAL POLICY CHANGES TO THE DATES OF STAY NUMBER OF GUESTS PER ROOM OR NUMBER OF ROOMS CONFIRMED WILL BE SUBJECT TO CURRENT PRICING WHICH MAY BE DIFFERENT THAN PREVIOUSLY CONFIRMED RATES. -EXTRA BEDS ON REQUEST USE /SI- FIELD -NO ROLLAWAYS ALLOWED IN TWO DOUBLE BEDDED ROOMS -MAXIMUM 4 ADULTS PER ROOM -MAX OF 3 ROOMS UNDER ONE NAME DO NOT DISTURB POLICY AT HYATT THE WELFARE AND SAFETY OF OUR GUESTS AND COLLEAGUES IS A TOP PRIORITY. IT IS HYATTS PRACTICE TO ENTER ANY OCCUPIED GUEST ROOM AT A MINIMUM OF ONCE WITHIN A 24 HOUR PERIOD EVEN IF A GUEST HAS REQUESTED PRIVACY. APPROPRIATE EFFORTS ARE MADE TO PROVIDE ADVANCE NOTICE TO THE REGISTERED GUEST BEFORE ENTERING AN OCCUPIED GUEST ROOM. -EARLY CHECKOUT POLICY AT CHECK-IN THE FRONT DESK WILL VERIFY THE GUESTS DEPARTURE DATE. THE FRONT DESK WILL ADVISE THE GUEST THAT AFTER CHECKING IN IF THEY CHECK OUT BEFORE THEIR SCHEDULED CHECK OUT DATE THEY WILL BE CHARGED 1 NIGHT ROOM AND TAX. . -EXCEPTIONS MAY APPLY DURING HOLIDAYS/SPECIAL EVENTS OR CONVENTIONS - SEE RATE RULES..

CheckOut

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CheckIn

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