Cut Off Date
Join us for three dynamic days of learning, engaging and connecting with CDK, fellow dealers, OEMs and integrated solution providers.
Secure your spot today!
Attendance is limited to current CDK Heavy Truck dealers, OEMs and technology partners. All registrations are subject to review by the CDK team. Not yet a part of the CDK family and want to learn more? Let's connect, click here.
Empowering Dealerships
and Connecting the Industry
At CDK Global, we’ve been listening to dealers for the past 50 years,
leveraging collective insights to build solutions that help you
run your business more efficiently while staying more connected to the industry.
Engage in collaborative discussions with CDK Global leadership (including CEO Brian MacDonald),
fellow dealers and integrated solution providers.
Join Us at CDK TRUCK CONNECT To:
- Discuss recent and upcoming roadmap innovations with both CDK and your OEMs
- Dive into the latest industry research and insights
- Be part of the industry influence and help us shape innovative solutions for the future
- Learn about the latest developments and best practices for Accounting, Service, Parts, Reporting and more, plus other CDK solutions that can help you thrive
- Take advantage of our ongoing Help Desk throughout the conference
- Browse the Expo to learn more about our third-party solution providers
- Mingle and party both evenings of the event – it’s Vegas after all!
Location
CAESARS PALACE CONFERENCE CENTER
Las Vegas, Nevada
Emperor's level
WELCOME & STATE OF THE HEAVY TRUCK DEALER INDUSTRY Sponsored By ARCADIUM
The last two years have been particularly challenging for heavy truck dealers. From rising fuel, interest and wage increases to shortages in many of the key areas needed to succeed, the business challenges were unprecedented. Our research team surveyed dealers to learn how they met these challenges, what solutions worked and the results of implementing those solutions. Join us as industry influencer Jeff Kauffman shares an important look at the current state of the Heavy Truck industry. Peter Kahn, CDK Senior Director of Research and Insights, will also share the results of our survey and key takeaways you can consider for your business in the months ahead.
CDK CEO BRIAN MACDONALD KEYNOTE Sponsored By GPI (ONEPAY)
Join Brian MacDonald, CDK Global CEO, as he shares his enthusiasm for our industry and the future of the dealer model. He’ll discuss the state of our exciting industry and how the changing dynamics of the dealership business shapes our strategy to help dealers sell and service more trucks with greater efficiency.
INDUSTRY PANEL MODERATED BY JEFF KAUFFMAN
Industry thought leader Jeff Kauffman will guide this panel discussion to explore thought-provoking topics and discuss lessons learned. Hear how your peers view the current state of the Heavy Truck industry and learn strategies they have employed to overcome obstacles in our current environment.
CDK ELEAD CRM AND CDK SALTY EMBEDDED INSURANCE BREAKOUT
Don't leave opportunities on the table.
Learn how adding a customer relationship management tool (CRM) can help you capture, nurture and convert more leads to sales. We'll also introduce the benefits of having embedded insurance in your dealership and how it can add to your bottom line. We will discuss the importance of integrated solutions and why it in necessary for today's customer.
TRUCK SERVICE BREAKOUT
Learn more about the CDK Service Management system, including new integrations and updated features.
TRUCK ACCOUNTING BREAKOUT Sponsored By YOOZ
Join us to learn about the latest accounting updates in CDK Drive. We'll cover tips and tricks, the transformed workflow experience and discuss what’s coming next.
SYSTEM ADMINISTRATION BREAKOUT
Join us to learn how we enable you to self-manage and administer various aspects of system administration. Other topics covered will include: CDK Simple ID, User & Job profiles, customer profiles, controlling and managing user access and permissions, and CDK UNIFY.
CDK SERVICEVIEW BREAKOUT powered by TRUVIDEO
Join us to learn about this all-in-one digital communication platform that allows your Service department to send custom, high-definition videos to your customers.
ONEPAY BREAKOUT powered by GPI
Join as we discuss emerging trends in the payments space, review our latest enhancements and share our vision for enabling even more dealer payment choices and flexibility.
LEADERSHIP BREAKOUT: ATTRACTING AND RETAINING TALENT IN CHANGING TIMES
Join us to learn best practices for navigating a challenging talent landscape to enhance talent attraction and retention. We’ll discuss how you can develop an employee listening strategy and more importantly, how you and your teams can effectively take action to improve the employee experience and retain key talent.
TRUCK PARTS BREAKOUT
Join us to learn more about the CDK Parts Management System, including the use of common features and new integrations.
CDK IT SOLUTIONS BREAKOUT: CYBERSECURITY & COLLABORATION
Join us to learn how to keep your dealership safe and put a plan in place that will work for your dealership while keeping you connected to your customers. We'll also discuss our new simple, cloud-based voice platform that provides the flexibility required by the modern dealership.
TRUCK SPECIAL OPTIONS BREAKOUT
Join us for a deep dive into Truck Special Options and how Smart Desk features would fast lane various functions for Parts, Service, Finance and more. We'll also discuss understanding setups and summarizing reports across these key functions
CDK SALES OVERDRIVE BREAKOUT powered by ARCADIUM
Learn how you can easily manage your entire sales workflow with one solution, including managing your customers and inventory and processing your deals.
LEADERSHIP BREAKOUT: LEADING THROUGH CHANGE
The Heavy Truck industry is constantly changing — and so are our customers’ expectations. When retailers want to integrate new processes to increase revenue, they need to have strong leaders that can drive change. In this session, we’ll show you how to adopt and promote a change mindset and use tools of influence to propel your team to adopt change and implement your best ideas.
TRUCK DMS REPORTING BREAKOUT
Join us for a deep dive into CDK Drive reporting options.
CDK CONSULTING & KEA ADVISORS BREAKOUT: YOUR PARTNERS FOR GROWTH IN 2023
Join us to learn about the multitude of consulting options available directly through CDK and those delivered by KEA Advisors.
DTNA BREAKOUT
Hear from your OEM and CDK about our partnership, what’s new, what's coming and more.
PULSE REPORTING BREAKOUT powered by KEA Advisors
PULSE is a tactical reporting tool that updates with your dealership data throughout the business day, providing you with current, accessible, actionable data. PULSE also provides the capabilities to set up PULSE Alerts and Reports that can ping your email or your mobile anytime a metric falls out of your specified thresholds during an update.
PACCAR BREAKOUT
Hear from your OEM and CDK about our partnership, what’s new, what's coming and more.
TRUCK LEASE BREAKOUT
Learn how truck lease functionality can value through commercial; billing for companies, lease/rental billing, contract maintenance, preventative maintenance, on demand billing, finance & reporting
NAVISTAR BREAKOUT
Hear from your OEM and CDK about our partnership, what’s new, what's coming and more.
MACK / VOLVO TRUCKS BREAKOUT
Hear from your OEM and CDK about our partnership, what’s new, what's coming and more.
DATA-DRIVEN DECISION MAKING: UNLOCKING BUSINESS SUCCESS THROUGH EFFECTIVE DATA UTILIZATION
Data is fueling the Heavy Truck industry. From customer behavior to operational processes, data holds insights that can help drive growth and success. However, many companies struggle with how to effectively utilize this data to make informed decisions. In this session, we will explore different ways to use data to improve your business.
We will discuss the importance of data-driven decision-making, and provide practical examples of how companies successfully leveraged data to enhance their operations. We will also delve into various tools for collecting, analyzing and interpreting data. Attendees will gain a deeper understanding of how to turn raw data into actionable insights for an increased competitive advantage.
Registration Rate Breakdown
Attendance is limited to current CDK Heavy Truck Dealers, OEMs and technology partners - all registrations are subject to review by CDK Team. Not yet a part of our CDK family and want to learn more? Lets connect, click here.
Register Today and Secure Your Spot!
Speakers
BRIAN MCDONALD
Brian MacDonald returned to CDK Global as president and chief executive officer in July 2022. He was previously president and CEO of CDK Global between 2016 and late 2018, overseeing a successful transformation effort which created a solid foundation for future growth. During that time, Brian successfully increased margins, met or exceeded earnings consensus every quarter, significantly improved customer service levels, oversaw new product designs and increased employee engagement.
He is a committed and engaged leader who uses a commonsense approach to decision making, problem solving, strategic thinking, and execution that results in successful outcomes.
Prior to CDK, he served as president and CEO for a diverse set of companies including Hertz and Sunoco. He also held executive management roles at Dell, General Motors and Isuzu Motors. He currently serves on the board of directors for Calgary-based Suncor Energy and previously served on the boards of Computer Sciences Corporation (now DXC Technology Company), Ally Financial, Sunoco Inc., Sunoco Logistics L.P., and CDK Global.
JEFF KAUFFMAN
Jeffrey A. Kauffman has been a recognized authority and thought leader for over 30 years as an equity research analyst covering airlines, freight, logistics, transportation equipment, and more recently, the rideshare and alternative energy industries. During his career, he has been recognized as one of the leading analysts on Wall Street in the transportation and logistics space, ranking at one point amongst the top three analysts in the Wall Street Journal, Institutional Investor and Greenwich Research polls.
Jeff has served in a variety of senior executive roles over the course of his career, most notably as the global head of freight transportation research for Merrill Lynch. Over this past decade, Jeff has been a sector head for passenger and/or freight transportation and equipment research at Sterne Agee, Buckingham Research and Loop Capital Management. In addition, Jeff spent eight years as a buy-side portfolio manager and also founded Tahoe Ventures, LLC, a transportation, entertainment and healthcare strategic advisory firm. He is currently serving as a board member on the Supply Chain & Logistics degree program and the Reese Fund at the Kelley School of Business at Indiana University.
Jeff has been a frequent contributor on BNN, CNBC, MSNBC, Bloomberg, Fox Business and the Wall Street Journal media outlets regarding economic and transportation industry trends. He also writes a bi-monthly article about freight and economic trends for Heavy Duty Truck magazine. Jeff lives in Scarsdale with his wife, Stephanie, and their three children. When he is not in the office or attending his kids' activities, he enjoys golf, skiing, adult baseball, barbecue and travel.
DAVE CARSON
Dave Carson is vice president of CDK Global Heavy Truck. A 30-year veteran of CDK Global, he has held several roles within the organization, including roles in Enterprise Accounts, OEM Relations, Baseline Sales and Heavy Truck. He also led CDK Global’s OEM team that partnered with General Motors. In his new role, Dave takes on all responsibilities with both CDK Heavy Truck and CDK Enterprise Accounts.
Dave earned his Bachelor of Arts degree at San Diego State University in San Diego, California.
AMY SMITH
Amy Smith is the chief human resources officer at CDK Global. She is responsible for providing strategic and functional human resources leadership across the organization. Amy has more than twenty years of HR experience working in multiple industries and diverse organizations.
Amy joined CDK in 2018 as vice president of human resources for the Sales and Operations organization. Prior to CDK, she served as the chief people officer at PEAK6 where she was instrumental in leading organizational change and aligning HR priorities with strategic business goals.
Amy began her career in HR at GE where she spent more than a decade in HR roles across various industries.
SARAH CROUCH
Sara joined CDK Global in 2021 and leads the Talent organization within Human Resources, responsible for strategic alignment of all Talent Acquisition, Talent Management, Learning & Talent Development and Diversity, Equity & Inclusion initiatives at CDK.
As a business psychologist with a master’s degree in Industrial-Organizational Psychology, she has spent over 10 years supporting talent development, leadership capability and cultural transformation across several companies in various industries such as professional services, manufacturing, retail and technology.
CHRIS ANDERSON
Chris Anderson is responsible for developing and executing the product vision and strategy for CDK Global’s Dealer Management System Platform and Shared Services. In this role, Chris spearheads efforts to simplify CDK’s software and accelerate value delivery through tech stack modernization for 10,000+ Heavy Truck and Automotive dealerships.
Chris has held leadership roles in product technology throughout his career, identifying and executing growth opportunities while increasing market share. Prior to CDK Global, Chris served as director of product management for Chrome Data Solutions and Hollander, and was a business strategy liaison at Solera, where he was part of an elite team selected for technology go-to-market implementation for the North American automotive parts aftermarket.
Early in his career, Chris was operations manager for John’s Import Auto Parts, and later was business principal of Salvage Solutions, specializing in change management and operational efficiencies for automotive recyclers and automotive recycling software providers.
Chris earned his Bachelor of Science degree in Economics and Business Administration from Portland State University.
PETER KAHN
Peter Kahn is the Senior Director of Research and Insights at CDK Global. Peter and his team provide market research, voice of the customer, thought leadership and product satisfaction for stakeholders both within CDK as well as its many customers. With extensive experience leading marketing of technology-based products and services to business customers, Peter provides valuable insights and analysis on changing trends and technologies, guiding CDK’s product roadmaps and marketing engagement while helping automotive dealers make decisions that best benefit their businesses.
Peter started his career in automotive retail as a product manager for The Cobalt Group, building products for auto retailers to transition from running ads in newspapers to leveraging the power of SEO, SEM, website design and lead management as shoppers migrated to obtaining their information online. After the acquisition of Cobalt and formation of CDK, Peter conducted market research projects for the company and has led the Market Research department since its inception in 2016.
Peter earned his Master of Business Administration degree in finance and marketing from Oregon State University, and his post-graduate degree in marketing communications at the University of Washington. Peter is also certified in software product management from the University of Washington
Hotel
CAESARS PALACE
3570 Las Vegas Blvd. South
Las Vegas, NV 89109
Phone: 1.866.227.5938
Select from the iconic Palace Premium rooms,
gain access to all the great amenities and views at Caesars Palace resort.
Take advantage of the special room rate we secured for our guests of $161/night (not including taxes & resort fees), book your reservations online HERE .
If you prefer to call in your reservation, you may do so via the Reservation Center at (866) 227-5944 using the CDK group code SCCDK3.
Note: please be aware that a processing fee per reservation will be incurred if you choose not to use the dedicated weblink.
Caesars Palace, South Las Vegas Boulevard, Las Vegas, NV, USA
Caesars Palace, South Las Vegas Boulevard, Las Vegas, NV, USA
WIFI
High speed internet access available.
Check email and browse the web.
7 POOLS
Enjoy your day and relax on a poolside daybed
or in a cabana at one of our many pools.
EV CHARGING
Four charging stations available
located in valet parking.
PET STAY
Bring your dog and stay in one of the best
pet-friendly hotels in Las Vegas.
FITNESS CENTER
Access to a fitness center complete with
weights, cardio machines and more.
SELF CHECK-IN
Check-in using your Caesars Rewards Mobile App
or one of our lobby kiosks.
SPA & SALON
Relax and indulge at the spa or
get a personal refresh at our salon.
ACCESSIBILITY
Accessible parking and
hotel rooms available.
PARKING
Valet and self-parking available.
Take advantage of our special rate we secured for you, book your reservations online HERE .
If you prefer to call in your reservation, you may do so via the Reservation Center at (866) 227-5944 using the CDK group code SCCDK3.
Note: please be aware that a processing fee per reservation will be incurred if you choose not to use the dedicated weblink.
Group Code
Rate
Attendee FAQs
Why go?
Join us at CDK TRUCK CONNECT to:
- Dive into the latest industry research and insights
- Learn about the latest developments and best practices for Accounting, Service, Parts, Reporting and other CDK solutions that can help you thrive
- Discuss recent and upcoming roadmap innovations with both CDK and your OEMs
- Be part of the industry influence and help shape innovative solutions for the future
- Take advantage of our ongoing Help Desk throughout the conference
- Browse the Expo to learn more about third-party solution providers
- Mingle and party both evenings of the event – it's Vegas after all!
What can I expect to learn?
We'll offer learning sessions that detail best practices for CDK and other integrated solutions, plus we'll provide insightful research findings and important discussions about present and future development roadmaps. You’ll also hear our vision for the future of Heavy Truck and able to connect with our solution experts and executive leadership in person.
Is this a user conference/classroom event?
No. CDK TRUCK CONNECT is a summit-style dealer conference. This event will have content and breakout sessions for dealership personnel that interact with CDK solutions daily, as well as upper-level management like Dealer Principals, General Managers, HR Directors and CFOs.
How many people should we send?
While only you can decide the exact number of attendees, keep in mind that with multiple breakout sessions running at the same time, you won’t be able to cover all the great content by yourself.
Can I bring a guest?
Yes. You will be able to purchase a specially discounted registration for your guest/significant other.
Are my meals included?
All meals are included beginning with a Welcome Reception on Tuesday, April 18, and concluding with lunch on Thursday, April 20.
Are my travel and accommodations included in my registration ticket?
No, transportation and hotel expenses are not included in the conference registration. To take advantage of our negotiated accommodation rate, attendees may book reservations online HERE. If attendees prefer to call in a reservation, they may call the Reservation Center at 866.227.5944. Please reference the CDK Global group code: SCCDK3. Please Note: A per reservation processing fee will be incurred if attendees choose not to secure accommodations using the dedicated weblink.